Shipping Info

SHIPPING INFORMATION

We do everything we can to pack and ship your order as fast as possible, usually the next business day.  Plus, we offer Flat Rate Shipping of $10 on all domestic orders in Canada.  Your package should arrive at your door in 1-2 weeks.

If you need your products sooner, priority shipping is also available.  Please contact us for pricing options before you place your order or before it ships.

Flat rate shipping is also available to the USA for $20.00.  If you would like to order from somewhere outside of Canada or the US, please contact us for international shipping options.

*Please note orders shipped outside of Canada are subject to regular customs duties and fees levied by the destination country. 

 

RETURNS AND EXCHANGES
Support and Compression Garments:

We guarantee that our support and compressive garments (shorts and panties) will fit!

We accept unused, unworn, unwashed garments (with the tags still on) for return or exchange free of charge (no extra shipping costs to you!) within 30 days.  Please contact us directly for instructions on how to return/exchange your garment.

Maternity Support and Other Belts:

We accept unused, unworn, unwashed belts (with the tags still on and in resalable condition) for return or exchange within 30 days. All delivery charges for returned items are the responsibility of the customer returning the goods with the exception of damaged or defective merchandise.

 

EPI-NO Childbirth and Pelvic Floor Trainers are final sale. 
Exercise balls and DVDs are final sale.
Digital products are final sale.

 

All items being returned must be in original packaging and in resalable condition. Damaged or defective merchandise may be exchanged for the same product; if that product is unavailable, a credit note will be issued for the full amount of the cost of the goods only. 

Support Your Core, reserves the right to refuse returns on products which have been:
-Removed from original packaging
-Appear to be soiled, worn or used in any way
-Arrives in our office after the 30 day period has expired