We do everything we can to pack and ship your order as fast as possible, usually the next business day. Plus, we offer Flat Rate Shipping of $15 on all domestic orders in Canada. Your package should arrive at your door in 1-2 weeks.
If you need your products sooner, priority shipping is also available. Please contact us for pricing options before you place your order or before it ships.
Flat rate shipping is also available to the USA for $25.00. If you would like to order from somewhere outside of Canada or the US, please contact us for international shipping options.
*Please note orders shipped outside of Canada are subject to regular customs duties and fees levied by the destination country.
LOCAL PICK-UP in Edmonton is also available for free. Please contact us for details.
In Canada, we guarantee that our support and compressive garments (shorts and panties) will fit!
We accept unused, unworn, unwashed garments (with the tags still on) for exchange free of charge (no extra shipping costs to you!) within 30 days IF the garment does not fit or if there is a defect. Please contact us directly for instructions on how to return/exchange your garment.
Unfortunately, we cannot return or exchange orders to the US or internationally unless there are product defects. Exchanges will then be completed at the cost of the return shipping.
We accept unused, unworn, unwashed belts (with the tags still on and in resalable condition) for exchange within 30 days. All delivery charges for returned items are the responsibility of the customer returning the goods.
Please contact us directly regarding any returns/exchanges: firstname.lastname@example.org
All items being returned must be in original packaging and in resalable condition. Damaged or defective merchandise may be exchanged for the same product; if that product is unavailable, a credit note will be issued for the full amount of the cost of the goods only.
Support Your Core, reserves the right to refuse returns on products which have been:
-Removed from original packaging
-Appear to be soiled, worn or used in any way
-Arrives in our office after the 30 day period has expired